Update date 01/03/2022.
Welcome and thank you for your trust. You will find below the General Terms and Conditions of Sale applicable to the Site Rungo.biz
The "Company" or "we" refers to DARIOT ROMUALD, whose head office is located at Rungo, 231 rue Saint-Honoré 75001 Paris, registered with the Registre du Commerce et des Sociétés under number 849 107 826, and whose intra-community VAT number is FR88849107826.
The "Site" refers to the Internet Site accessible from the URL link https://rungo.biz/ and any sub-sites providing access to a content consultation area, an area reserved for customers, etc., which are provided by the Company.
"You" refers to the persons concerned by the Processing carried out on the Site (users, prospects, customers, etc.).
Policy" means this privacy policy.
Data" means any information about an identified or identifiable natural person (the "data subject"), directly or indirectly, in particular by reference to an identifier (name, identification number, location data, online identifier, etc.) or to one or more elements specific to his or her identity.
"Processing" refers to any operation applied to Data (collection, recording, organization, storage, adaptation, communication by transmission, dissemination, deletion, etc.).
A "Data Controller" is the person who, alone or jointly with others, determines the purposes and means of processing, and a "Data Processor" is the person who processes Data on behalf of the Data Controller. On the Site, unless otherwise stated, we are responsible for processing Data.
A "Recipient" is the natural or legal person, public authority, department or any other organization that receives personal data, whether or not it is a third party.
"Regulation" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("RGPD"); Law No. 78-17 of 6 January 1978 on data processing, data files and individual liberties; the rules applicable to commercial prospecting set out in the French Post and Telecommunications Code, and more generally the laws and regulations applicable to the Data Processing we carry out.
General information
Mandatory or optional nature. On the Site, you are informed of the obligatory nature of the answers by the presence of an asterisk or any other type of mention.
In the event of an incomplete request (e.g.: on-line registration or order, request for information, etc.),
the Company reserves the right to request additional information or to prevent the form concerned from being validated by any technical means.
Hypertext links. The Site may provide links to sites, applications and services other than its own, which may be operated by third-party companies.
We are not responsible for the processing of personal data carried out by these third-party sites, or the sites linking to the Site, whose personal data protection policies the user is invited to consult for further information.
The Policy applies solely to the Company's activities, and the Company shall not be held liable for the failure of any third party to comply with its obligations regarding the protection of personal data.
Scope of application. The Policy is not exhaustive and we reserve the right to supplement it by any means. Language.
The Policy is written in French. In the event that it is translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.
Non-waiver. The temporary or permanent non-application of one or more clauses of the present Policy shall not constitute a waiver of the other clauses of the present Policy, which shall continue to have full effect.
Modifications - Updates. We reserve the right to modify this privacy policy. The persons concerned will be notified when this is provided for by the applicable regulations. The update date is indicated in the header and we invite you to consult it regularly.
What personal information does Rungo.biz keep?
The Site presents the activities of our Company and various forms (contact, newsletter subscription, etc.). By completing the forms and communicating with us via the Site, you transmit the following categories of information to us:
What is the purpose of data collection?
In accordance with our legitimate interests, and where necessary for the performance of pre-contractual measures taken at your request or of a contract, we process the above-mentioned Data for the following purposes:
- Presentation of the Company's products and services ;
- Management, processing and follow-up of requests and exchanges with the Company, via the Site (if necessary by offering you a chatbot, a call reservation tool, etc.);
- Prospect relationship management ;
- Management of people's opinions on the Company's products, services or content;
- Canvassing and/or sending information, management of technical canvassing operations, selection of people for loyalty actions, canvassing, surveys, product testing;
- Organization of contests, lotteries or any promotional operation on the Site.
Data used for the management of commercial prospecting is kept for a maximum of three years from the last active contact from the prospect or customer, and earlier if you withdraw your consent to receive messages from us. Notice and contribution data are kept for the duration of public access to the notice on the Site.
In accordance with our legal obligations, identity and contact data will also be processed for the following purposes:
- Updating of its prospecting files by the organization in charge of managing the opposition list for telephone canvassing, in application of the provisions of the French Consumer Code.
- Management of requests for access, rectification and opposition rights, and more generally of the rights described in the Policy.
Data Protection Officer
(DPO)
He is the internal guarantor of the compliance of Rungo.biz's data processing activities.
He has the necessary resources to carry out his role without any conflicts of interest with regard to the obligations and best practices that Rungo.biz must implement in terms of personal data protection.
Romuald DARIOT, Data Protection Officer (DPO)
Online sales
The Site allows you to make purchases, which leads us to Process the following Data:
- Identity and contact data
- Data relating to the contractual and commercial relationship: details of order content; pre-contractual exchanges and exchanges relating to the order (purpose, date, etc.); communications with the Company.
- Payment and transaction data: transaction date, amount, payment method, order number, billing data;
This information is necessary for the management of our customer-prospects file, and more specifically for the following purposes in accordance with our General Terms and Conditions accepted at the time of ordering on the Site and with our legal obligations:
- Carry out operations relating to the management of files concerning: contracts, including registrations; orders; delivery of the product or service; legal and commercial guarantees; invoices; accounting and follow-up of commercial relations (after-sales service), including opinions on the Company's offers;
- Preventing and combating fraud and payment card fraud;
- Management of unpaid invoices and disputes, provided that they do not relate to offences and/or do not result in the exclusion of a person from a right, service or contract.
Secure payment
All transactions carried out on our Site are secure. Credit card payments are handled by our payment service providers ("PSP"), as indicated in our general terms and conditions or on the order page for our products and services. We use SSL encryption to protect your personal data and the means of payment used. At no time do we have direct access to your bank details through this process.
Storage life
The personal data we process is kept for the periods shown in the table below.
3 years from the prospect's last active behavior or the collection of the Data.
3 years from the last active customer behavior or, failing that, from the end of the contractual relationship. For accounting documents (purchase orders, delivery notes, customer invoices): 10 years from the end of the financial year.
5 years from conclusion of contract.
10 years from the date of delivery or service.
13 months for immediate debit cards and 15 months for deferred debit cards from the debit date (for the purpose of responding to any disputes).
13 months for immediate debit cards and 15 months for deferred debit cards from the date of debit of the last payment due at the end of the subscription period (for the purposes of responding to any disputes).
Create an account
Creating an account is mandatory to place an order on the Site.
On the Site, you may create an account, in which case the following information will be processed:
- Identity and contact data
- Account connection data: username, password; which may be automatically saved on the Site only if you give your consent via your browser settings;
- Account access and usage data: IP address, connection time, connection duration, account settings, use of any account features.
Processing will be carried out for the purposes of managing authentication procedures, procedures for the loss of identifiers or passwords and for the needs of executing the order in accordance with the purposes set out for online sales.
With your consent, the identity and contact data you provide when creating your account will be used to inform you about the Company's products and services.
The Company may provide tools for creating a profile by adding optional information to your account (identity, social networks, age, profile photo, profession, etc.).
Digital content delivery
The legal basis for Processing for the purpose of supplying digital content is contractual and, in the absence of any provision in the GTC, meets our legitimate interest. For this purpose, we may process the following Data:
- Identity and contact data
- Content access data: Username and password, which may be automatically recorded on the Site only if you consent to this via your browser settings, and information on connection to the access area (IP address, connection time, duration of connection, use of any tools available from this dedicated area, etc.).
- Content-related data: content consultation and tracking data: module consultation data, time spent on content; information concerning audio files downloaded and/or listened to.
- Tracking data: progress indicators, statistics and progress tracking; any grades, surveys and quizzes taken, past assessments
- Publication data: Content of the publication of your contribution (comment, question, publications, opinion...) date, time, response rate, information on the publication space concerned.
The Site from which content is accessed may include technical devices that enable Site use to be tracked (user account connected, IP address, type of application used, various logs of connection and use of the User account, etc.). Data from these devices may be used in the fight against counterfeiting, and/or to identify and/or prevent any illicit or non-compliant use of the Site and/or violation of the applicable GTC.
Personalized support services
The legal basis for Processing for the purpose of providing a personalized support service is contractual and, in the absence of any provision in the GTS, meets our legitimate interest.
We offer personalized support services in the context of which we may collect and process the following data:
Organization data
- Identity, contact and slot information data
- Booked, cancelled, carried out, and all the information needed to organize this type of service.
Tracking data
- Progress indicators, any notes taken during support, data from audits, surveys and quizzes carried out, past assessments, information needed to produce a report.
This data may be archived for five years after the end of the support service contract.
Social networks
Social networking. We may contact you or answer your questions via social networks, if you have first contacted us in this way. You are informed that the use of social networks involves the processing of personal data by the providers of these networks (see their privacy policy).
Public information. The information about you that you have transmitted to us may be enriched for commercial, prospecting, communication, solicitation or marketing purposes, by means of other information sources such as social networks. This includes so-called "public" information, or information to which we may have access as administrator of a page or group. The legal basis for this processing is our legitimate interest as a commercial company.
Interconnection. In the event that your member area can connect to another service (e.g. a social network) for cross-mailing purposes, the third-party service may provide us with information that you have authorized to be disclosed. You are informed that publishers of third-party services may also collect information concerning your consultation and/or use of the Site, in accordance with their own personal data processing policies.
How can I exercise my rights?
To exercise any of the above rights, or for further information, please contact the Company at bonjour@rungo.biz or by post at 9 rue Pierre Marinier, 97 438 Sainte-Marie (La Réunion). In accordance with regulations, you have the following rights with regard to your Data:
Right to the limitation
The Right to the Limitation of Processing, which, except for compelling reasons, can no longer be implemented without your consent (art.18 RGPD) when:
- You may dispute the accuracy of the data for the time required to verify it,
- If the data processing is unlawful but you object to the deletion of the data and opt instead for the restriction of processing,
- When we no longer need the data but they are still necessary for the establishment, exercise or defense of your legal rights.
- Where you have objected to processing based on our legitimate interest, for the time necessary to balance our respective interests.
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